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Accessibility Statement for My Study My Way


We have developed this website to ensure that it is usable by everybody, regardless of age or disability. Our site is developed to comply with the Web Content Accessibility Guidelines version 2.1 Level AA and we keep the site under review to improve both its accessibility and usability.


Using our site


Our site includes the My Computer My Way resource to help you customise your computer to make it easier to use.  This includes guidance on accessing the wide range of accessibility and personalisation tools built into computers, tablets and mobile phones. My Computer My Way will help you adapt your computer to make it easier to use for all websites, not just ours. We do not provide built-in accessibility tools as we believe it is more important to support everyone’s personal settings and assistive technologies


What we have done to make your website experience better


We have built out website to be accessible with common assistive technologies and different ways of using websites. This means that you can:

  • Navigate the menus and all interactive functionality without a mouse and using assistive technology such as screen readers.
  • On the desktop version of the site, we provide options to increase the font size or change the colour settings to assist with reading content.
  • Provide a high-contrast focus indicator to help with sighted keyboard users to navigate through pages. 
  • Use headings throughout our written content to make it easier to navigate. We use plain English principles to make our content clear and easy to understand
  • Embed landmarks and aria functionality to make sure it is possible to navigate our websites with assistive technology


Known limitations

Whilst we have endeavoured to ensure the accessibility of our site, there are some known limitations. These are documented below, along with suggested work around, and/or our long-term strategy for addressing these limitations.

Currently we are aware of the following potential problems that we are working to improve:

  • Identifying error messages in forms using a screen reader can be difficult.
  • Some checkboxes may be difficult to navigate with a screen reader.


If you encounter content that you cannot access, then please contact us and we will provide you with an accessible alternative.

What to do if you can’t access parts of this website


We welcome your feedback on using the AbilityNet website. If you have experienced any accessibility challenges, please let us know. Your information will help us improve the website for all users.

You can contact us via:

  • our contact us page
  • emailing enquiries@abilitynet.org.uk
  • call us for free on 0800 269 545 (UK Office Hours)


Any feedback we receive will be dealt with by our advice and information officer and we aim to get back to you within 5 days (if a response is requested).

If you are not happy with how respond to issues you have raised with us about the accessibility of our website then contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards.


Technical information about this website’s accessibility


AbilityNet is committed to making its website accessible, in line with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

We aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level AA.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with forms

There are some improvements required on form fields as some of the error messages on form fields are not associated with the input fields and some checkboxes were found not to have labels associated with them. We are working to fix these issues.

Issues with font resizing

In Safari mobile browser, text does not reflow when it the font size is increased.

What we’re doing to improve accessibility

Our site is regularly reviewed by our accessibility consultants to check for issues. In addition, we carry out user testing, including users with disabilities. Testing with real users gives us valuable feedback over the real-world accessibility of our site.

This statement was last updated on 18th November 2019. It is reviewed at least once a year and will be next reviewed before 18th November 2020



How do we help you?

My Study My Way asks you questions about the following areas. Your answers are used to create a personalised action plan that provides you with information to help yourself; study tips, free or low-cost software, all the way through to signposting resources and support services that are available at your place of study.

  • About Me

  • Study Skills

  • Technology

  • Study Space

  • Social Life

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